Privacy Policy

Last updated: September 18, 2026

Superior Pest Management (“Superior Pest Management,” “we,” “us,” or “our”) is a pest control company based in Lafayette, Indiana. This Privacy Policy explains what information this website collects, why we collect it, and the choices you have. It applies to this website. It does not cover information you give us in person, over the phone, or through a signed service agreement.

Information You Give Us

The only personal information this website collects is what you choose to type into our contact and inspection-request forms. Those forms ask for:

• Name — first and last name.
• Phone number — so we can reach you about your request.
• Email address — so we can reach you about your request.
• Service address or city — optional; used to confirm we serve your area and to schedule service.
• Pest problem — the pest category you select from the list.
• Message or service-request details — optional free text describing what you are seeing.
• Preferred contact method — whether you would rather we text, call, or email.

Name, phone, and email are required to submit the form. The address, message, and pest details are optional and exist so we can give you a more useful answer. Please do not send sensitive personal information — such as Social Security numbers, financial account numbers, or health information — through these forms. We do not ask for it and do not need it to schedule pest control service.

How We Use Your Information

We use the information you submit through this website to:

• Respond to your service request, question, or estimate request.
• Contact you using the method you told us you prefer.
• Schedule, confirm, and follow up on pest control service.
• Communicate with you as a potential or existing customer about the service you asked about.
• Keep our own records of service requests and work performed.

Website form submissions may be used to respond to service requests and to communicate with potential or existing customers. If you contact us about a specific pest problem, we may follow up about that request and about related pest control services. If you would prefer we stop contacting you, tell us and we will stop.

What This Website Does Not Do

We want to be specific here, because many privacy policies are vague:

• This website does not run Google Analytics or any other analytics or visitor-tracking product.
• This website does not use advertising pixels, remarketing tags, or conversion-tracking scripts.
• This website does not set any cookies of its own, and does not use browser local storage or session storage.
• We do not build advertising profiles about you and do not track you across other websites.

See our Cookie Policy for the full detail on cookies and similar technologies.

Technical and Usage Information

Like essentially all websites, this site is delivered by a web host that keeps standard server logs. Those logs can include your IP address, browser and device type, the pages requested, and the date and time of the request. This information is generated automatically as part of delivering and securing the website. We do not use it to identify individual visitors and we do not combine it with what you submit through our forms.

Third Parties Used By This Website

This website relies on a small number of outside services. When your browser loads a page it may contact these services directly, which means they can see your IP address and basic browser information:

• Netlify — hosts this website and processes our form submissions. When you submit a form, what you entered is transmitted to and stored by Netlify so it can be delivered to us.
• Google Fonts — serves the typefaces used on this site.
• Unsplash — serves some of the photographs used on this site.
• OpenStreetMap — provides the embedded map on our Contact page.

These providers handle information under their own privacy policies and terms. We do not control how they operate.

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing purposes. We share it only in these limited situations:

• With the service providers who operate this website and deliver our form submissions to us, as described above, and only so they can perform that function.
• With people working for or with Superior Pest Management who need it to schedule or perform your service.
• When required by law, by valid legal process, or to protect our rights, our property, or the safety of others.

How We Protect Your Information

This website is served over an encrypted HTTPS connection, so what you submit through our forms is encrypted while it travels from your browser. We take reasonable steps to limit access to the information we receive to the people who need it to do their jobs. No website, email system, or method of electronic storage is completely secure, and we cannot guarantee absolute security.

How Long We Keep It

We keep form submissions for as long as we need them to respond to your request, perform the service you asked about, and maintain ordinary business and tax records. We have not set a fixed deletion schedule. If you would like the information you submitted deleted, contact us and we will remove it from our records unless we are required to keep it by law.

Your Choices

• Skip the form. You can always call us at (765) 418-5000 instead.
• Ask us to stop contacting you. Reply to any message, or call or email us, and we will stop.
• Ask what we have, or ask us to delete it. Contact us using the details below and we will respond.

We will honor these requests regardless of where you live.

Children

This website is intended for adults arranging pest control service for a home or business. It is not directed to children under 13 and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it.

Links to Other Sites

This website may link to sites we do not operate, such as review platforms. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy as our website or our practices change. When we do, we will revise the “Last updated” date at the top of this page. Continuing to use the website after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or about information you submitted through this website:

• Superior Pest Management
• P.O. Box 4014, Lafayette, Indiana 47905
• Phone: (765) 418-5000
• Email: Superiorpestmgtnco@gmail.com

Related: Cookie Policy · Terms & Conditions